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Digital Literacy

This guide introduces the concept of digital literacy and relevant resources available at CityU and beyond.

What is digital literacy?

Digital literacy is "the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills". [1]

The Digital Competence Framework (DigComp 2.2) conceptualizes digital literacy in 5 competence areas: [2]

  • Information and data literacy
  • Communication and collaboration
  • Digital content creation
  • Safety
  • Problem solving

This infographic illustrates the relevant skills and capabilities in each competence area.

"DigComp2.2" by the European Union is licensed under CC BY 4.0.

This infographic was created with Canva.

Digital literacy skills do not only refer to the technological know-how. It encompasses a set of capabilities that are essential for you to succeed at school and in the workplace.

This 2-minute video explains digital literacy and why it matters.

This Research Guide covers the following key aspects of digital literacy:

  • Information and data literacy
  • Communication and collaboration
  • Creation and ethics
  • Digital citizenship


[1] American Library Association (n.d.). Digital Literacy.

[2] European Commission. (2022). DigComp 2.2: The Digital Competence Framework for Citizens - With new examples of knowledge, skills and attitudes.

More definitions and frameworks

Self-assessment tools

Some online tools are available to assess your digital literacy skills or competence.